Dec 2007 | 320pp

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An introduction

G. G. Chowdhury, Paul F. Burton, David McMenemy and Alan Poulter

Every profession needs an introductory text to its core body of knowledge. This definitive textbook is the most up-to-date introduction to the profession of librarianship for students and new entrants to the profession available. It is also the first to give a complete overview of all aspects of professional librarianship in the 21st century, and to offer authoritative analysis of modern libraries and librarianship. Key areas covered include:

  • libraries and information services: evolution or revolution?
  • information resources and services
  • information organization and access
  • library and Information users and society
  • library technologies
  • library and information management
  • LIS education and training.  

Each chapter in this user-friendly text features clear learning aims and objectives and a list of revision questions to test and consolidate knowledge and understanding.


Readership: Mapping onto course content for library and information studies in the US, UK and Australasia, this textbook also supports CILIP's Body of Knowledge and provides a single source of introductory explanations of library and information concepts for students. It is also the quintessential primer for new professionals.

1. Introduction and Outline of the Book


2. History of libraries

2.1 Introduction
2.2 From 1876 to the Present Day: Users, Content and Services
2.3 From 1876 to the Present Day: Social Trends and Technology
2.4 From 1876 to the Present Day: Librarians
2.5 From 1876 to the Present Day: National Libraries
2.6 From 1876 to the Present Day: Academic Libraries
2.7 From 1876 to the Present Day: Public Libraries
2.8 Summary
Review questions

3. Types of library service and library

3.1 Introduction
3.2 Library services
3.3 Academic libraries
3.4 Public Libraries
3.5 Special Libraries
3.6 Institutions related to libraries
3.7 Summary
Review questions

4. Library design

4.1 Introduction
4.2 General library design considerations
4.3 Design of particular types of library
4.4 Library guiding
4.5 Summary
Review questions

5. Future of libraries

5.1 Introduction
5.2 Libraries: Evolution or Revolution?
5.3 Summary
Review questions


6. Content, Storage and Delivery

6.1 Introduction
6.2 Delivery Formats
6.2.1. Books
6.2.2. Periodicals and Newspapers
6.2.3. Manuscripts
6.2.4. Films and Photograph Negatives
6.3 Conclusions
Review Questions

7.  Library Services

7.1 Introduction and Chapter Summary
7.2  Circulation and Lending
7.3. Reference
7.4 Subject Specialities
7.5 Reading Promotion
7.5.1. Services to Children and Young People
7.6. Service enhancements for users with special needs
7.6.1 – Aids for the special needs user – Assistive Technologies for Computers
Review Questions

8. Collection Management and Collection Development

8.1 Introduction and Chapter Summary
8.2 Collection Management
8.2.1. Print materials
8.2.2. Processing of materials
8.2.3. Electronic materials
8.3 Weeding
8.4 Collection Development
8.4.1. Donations
Review Questions

9.  Preservation and Digitization

9.1. Introduction and Chapter Summary
9.2 Preservation
9.2.1. – Preservation of Library Materials
9.2.2. Coping with Disaster
9.3 Digitization of Library Resources
9.3.1 What is digitisation?
9.3.2. Types of digitisation
9.3.3. Types of Images – BMP, TIFF, JPEG, GIF, and PNG
9.3.4. Software for image creation
9.3.5. Storage of scanned images
9.4 The challenge of indexing the digital image
9.5 Some Example Digitization Projects
9.6 Conclusions
Review Questions


10. Classification

10.1 Introduction and Chapter Summary
10.2 Organizing information: classification 
10.3 Bibliographic classification
10.4 Classification schemes
10.5 Types of Bibliographic Classification Schemes
10.5.1 Enumerative Classification Schemes
10.5.2 Analytico-synthetic classification scheme
10.5.3 Faceted Classification Scheme
10.6 Major library classification schemes
10.6.1 Colon Classification (CC)
10.6.2 Library of Congress Classification (LC)
10.6.3 Dewey Decimal Classification (DDC)
10.6.4 Universal Decimal Classification (UDC) 
10.6.5 Bibliographic Classification(BC)
10.7 Classification of Electronic Resources
10.8 Social Classification or folksonomy
10.9 Summary 
Review Questions

11. Cataloguing, Bibliographic Formats and Metadata

11.1 Introduction/Chapter Summary
11.2 History of library catalogues
11.3 Bibliographies
11.4 Bibliographies vs. catalogues
11.5 Objectives of a Library Catalogue
11.6 AACR2
11.7 The process of cataloguing
11.8 Bibliographic Formats
11.8.1 MARC format
11.8.2 MARC 21
11.9 Metadata
11.9.1 Types and Functions of Metadata
11.9.2 Dublin Core
11.10 Summary
Review Questions

12. Subject Indexing and Vocabulary Control

12.1 Introduction and Chapter Summary
12.2 Subject Heading Lists
12.3 Subject Indexing
12.4 LCSH
12.5 Thesauri
12.6 Relationships between terms in a thesaurus
12.7 Summary
Review Questions

13. Information Retrieval

13.1 Introduction and Chapter Summary
13.2 Components of an information retrieval system
13.3 Searching for Information 
13.3.1 Boolean Search
13.3.2 Proximity Search
13.3.3 Range searching
13.3.4 Limiting searches
13.3.5 Truncation
13.4 Information retrieval models
13.5 Information retrieval standards and protocols
13.6 Information retrieval in the context of OPACs
13.7 Information retrieval in  e-journals 
13.8 Information retrieval in online databases
13.9 Information retrieval on the web
13.10 Information retrieval in the context of digital libraries and subject gateways
13.11 Information retrieval evaluation
13.12 Summary
Review Questions
Review Questions


14. The library as social institution

14.1 Introduction and Chapter Summary
14.2 The roles and functions of libraries

15. Services to library users

15.1 Introduction
15.2: Functional divisions of a library

16. Government legislation and policies

16.1 Introduction and Chapter Summary
16.2 Legal and moral issues for libraries
16.3 Legislation and libraries


17. Fundamentals of computing and the information age

17.1 Introduction/Chapter Summary
17.2 The roots of information technology
17.3 The Information Age
17.4 Summary
Review questions

18. Information technology standards: databases, markup and Internet

18.1 Introduction/Chapter Summary
18.2 Databases and Document Management Systems
18.3 Markup languages: from SGML to HTML and XML 
18.4 Networks: Internet
18.5 Networks: cellular networks
18.6 Security
18.7 Summary
Review questions

19. Library Management Systems

19.1 Introduction/Chapter Summary
19.2 Library management systems (LMS)
19.3 Summary
Review questions

20. Digital Libraries

20.1 Introduction/Chapter Summary
20.2 What is a Digital library?
20.3 Digital Libraries
20.4 Digital Library Issues
20.5 Summary
Review questions


21. The Importance of Management in Librarianship

21.1 Introduction and Summary
21.2 Management and libraries
21.3 Library Management and Ranganathan’s Five Laws
21.4 What makes a good manager?
21.5 Conclusions
Review Questions

22. Core Management Skills

22.1 Introduction and Chapter Summary
22.2 Financial Management
22.2.1. How is your library funded?
22.2.2. Types of Budgeting and Costs
22.2.3. Restrictions on Spending
22.3 Performance Measurement
22.3.1 The Value of Libraries
22.4  Management of Change
22.4.1. Managing Resistance to and Fear of Change
22.4.2. Force Field Analysis
22.5 Motivation and Managing People
22.5.1 Teamwork
22.6 Conclusion
Review Questions

23. Missions, Planning, Projects and Partnerships

23.1 Introduction and Chapter Summary
23.2 The Strategic Planning Process
23.2.1. Formulating a Mission
23.2.2. Environmental Analysis
23.3 Project and Partnership Working
23.3.1. Partnership Working
23.3.2. Policy Development
23.3.3. Professional Associations
23.4 Conclusions
Review Questions

24. Marketing and Libraries

24.1 Introduction and Chapter Summary
24.2  Why is marketing relevant to libraries?
24.3  The 4 Ps of Marketing
24.3.1 – Services Marketing
24.4 Understanding the Service Encounter
24.4.1. SERVQUAL
24.5  The Marketing Plan
24.6 Library Branding and Rebranding
24.7 Conclusion
Review Questions


25. Education in Librarianship

25.1 Introduction and Chapter Summary
25.2 Education in librarianship:  a brief history
25.3 Nature of  Librarianship Courses
25.4 Accreditation
25.5 CPD courses and Summer Schools in Librarianship
25.6 Professional Qualifications
25.7 Modes of offering 
25.8 Content and Specialization
25.9 Harmonization and cooperation in librarianship education
25.10 Summary 

26. Research in Librarianship

26.1 Introduction  and Chapter Summary
26.2 Nature of research in librarianship
26.3 Research degrees in librarianship
26.4 Research areas/themes
26.5 Research methods
26.6 Data collection techniques
26.6.1 Questionnaire
26.6.2 Interview
26.6.3 Observation
26.6.4 Diaries
26.6.5 Focus groups
26.6.6 Log analysis
26.6.7 Screen capture tools
26.7 Qualitative Vs. Quantitative research
26. 8 Triangulation or Mixed Methods
26.9  Research Ethics
26.10 Research trends
26.11 Summary

"...the Librarianship book by Chowdhury et al is excellent...It's an incredibly well-rounded introduction to the discipline and is very helpful in providing the broad overview that our students really appreciate as they begin to get to grips with the discipline. I'm now recommending it as the only preferred text when applicants for the course ask about readings before embarking on their studies."
- Peter Reid, Robert Gordon University

"This well produced introduction from the reputable publishing arm of CILIP, written by four experienced and authoritative LIS professionals nicely fills a large gap in the professional literature and will be welcomed by LIS students in particular…All in all, a valuable, timely and well produced book, with good references, glossary and Index. It will prove a boon to both LIS students and practitioners and is to be welcomed as a strong asset to the professional literature."
- New Library World

"This volume splendidly achieves its aim of being a useful supporting text for any course teaching librarians and other information professionals."
- Australian Library Journal

Dr G.G. Chowdhury BSc MLISc PhD FCLIP is Senior Lecturer, Dr Paul F. Burton BA MA MPhil PhD Senior Lecturer, David McMenemy BA MSc MCLIP FHEA, Lecturer, and Alan Poulter BA MA MSc MCLIP, Lecturer, at the Department of Computer and Information Sciences, University of Strathclyde.

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