May 2015 | 192pp
CILIP members price: £43.95
Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book.
Drawing from case studies as well as the literature of business and social sciences, Leading Libraries provides guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by:
This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.
Readership: This book will be useful for information professionals and aspiring leaders seeking to understand leadership and to develop their own service-lead leadership.
1. Leadership theories: traditional and transformational
2. Service leadership and its paradigm in libraries
3. Conscientiousness as the foundation
4. Building rapport
5. Balancing encouragement and accountability
6. Innovation and evolving service
7. Strategic planning: the practice of innovation and strategic thinking
8. Sustaining service as a value
9. Formalizing service leadership in libraries: embedding processes and policies
10. Service leadership in libraries
"This is probably one of the best books on leadership in libraries that has come out so far. It is a great resource not only for librarians who are already in leadership positions but for those who wish to lead who may not be quite ready to do so."
- Against the Grain
"Thoughtful and thought provoking, the book’s extensive bibliography serves as witness to the thoroughness of the authors. For each topic, vanDuinkerken and Kaspar chose excellent sources, relying on experts within each domain."
- SLA Leadership and Management Division