The Facet User Experience Collection

Aug 2016 | 1854pp

7 volume set
Price: £370.00
CILIP members price: £296.00

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The Facet User Experience Collection

This Collection contains the following books:

There is a 10% discount off the combined price of the books in the Collection.

User Studies for Digital Library Development

Preface - Tom Wilson
1. Introduction: user studies for digital library development - Milena Dobreva, Andy O’Dwyerand Pierluigi Feliciati
2. Models that inform digital library design - Elaine G Toms
3. User-centric studies - Sudatta Chowdhury
4. Design issues and user needs - Petar Mihaylov
5. Users within the evaluation of digital libraries - Giannis Tsakonas
6. Questionnaires, interviews and focus groups as means for user engagement with evaluation of digital libraries - Jillian R Griffiths
7. Expert evaluation methods - Claus-Peter Klas
8. Evidence of user behaviour: deep log analysis - David Nicholas and David Clark
9. An eye-tracking approach to the evaluation of digital libraries - Panos Balatsoukas
10 Personas - Katja Guldbæk Rasmussen and Gitte Petersen
11. User-related issues in multilingual access to multimedia collections - Paul Clough
12. Children and digital libraries - Ian Ruthven, Monica Landoni and Andreas Lingnau
13. User engagement and social media - Jeffery K Guin
14. Significant others: user studies and digital preservation - Kathleen Menzies and Duncan Birrell
15. The shift to mobile devices - Lina Petrakieva
16. Resource discovery for research and course design - Zsuzsanna Varga
17. Support for users within an educational or e-learning context - Nicola Osborne
18. User studies in libraries - Derek Law
19. User studies in archives - Wendy M Duff
20. User studies in museums: holding the museum in the palm of your hand - Susan Hazan
21. Digital art online: perspectives on user needs, access, documentation and retrieval - Leo Konstantelos
22. User studies for digital libraries’ development: audiovisual collections - Andy O’Dwyer
23. A business-model perspective on end-users and open metadata - Harry Verwayen andMartijn Arnoldus
24. And now … to the brave real world - Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati

Information Users and Usability in the Digital Age

1. Introduction
2. Information needs and user studies
3. Human information behaviour studies and models 
4. Usability study basics
5. Usability study participants
6. Usability data analysis
7. Web usability
8. The usability of digital libraries
9. The digital divide, digital natives and usability 
10. Issues and trends in usability research

Introduction to Information Behaviour

1. Introduction
2. What is information behaviour and why do we need to know about it?
3. Changing conceptions of information needs
4. Information seeking and acquisition are key components of information behaviour
5. Information behaviour can be collaborative
6. Factors influencing information behaviour
7. Models and theories in information behaviour research
8. Research approaches
9. Research methodologies in action
10. Using knowledge of information behaviour to design information systems
11.    Conclusion

User Experience (UX) Design for Libraries

Foreword - Ellyssa Kroski 
1. Types of Solutions Available 
2. Planning 
3. Social Mechanics 
4. Implementation 
5. Marketing 
6. Best Practices 
7. Metrics 
8. Developing Trends 
9. Recommended Reading

Information Needs Analysis: Principles and practice in information organizations

1. Background to needs analysis for information managers
2. The importance of context in information needs analysis
3. Models and types of information needs analysis
4. The stages of information needs analysis
5. Gathering data for information needs analyses
6. Gathering data from existing sources
7. Gathering data through surveys
8. Gathering data through interviews
9. Analysing and integrating information needs analysis data
10. Reporting on an information needs analysis

Better Library and Learning Space: Projects, trends, ideas

Introduction - Les Watson
1. UK projects and trends – Les Watson and Jan Howden
2. USA projects and trends – Matthew Simon
3. China projects and trends – Hugh Anderson
4. Hong Kong projects and trends – Professor Bob Fox and Peter Sidorko
5. Europe projects and trends – Joyce Sternheim and Rob Bruijnzeels
6. Australasia projects and trends – Professor Roland Sussex, Professor Peter Tregloanand Professor Philip Long
7. Library space and technology – Les Watson
8. Libraries information and learning – Les Watson and Jan Howden
9. Key ideas on space – Les Watson
10. Thinking it through – Les Watson
11. Beyond space: access is all – or is it? – Professor David Baker
12. Thinking inside the box – Colin Allan
13. Nothing has changed/everything has changed – the enduring aspects of learning – Hugh Anderson
14. Books, nooks and MOOCs – Jo Dane
15. The researcher’s view: context is critical – Professor Sheila Corrall and Dr. Ray Lester
16. Libraries in the networked society: evolution, revolution, extinction? – Chris Batt OBE
17. Libraries at the heart of campus life – Graham Bulpitt
18. The library has left the building - Joyce Sternheim and Rob Bruijnzeels
19. Beyond analogue: the learning studio as media-age library – Dr. Kyle Dickson
20. 3-D libraries for 3-D smarting – Jef Staes
21. Learning landscapes, the library and the University of Lincoln: efficiency, effectiveness, expression and experimentation – Professor Mike Neary and Sam Williams
22. Viral design: learners building better environments together – Professor Stephen Heppell
23. The interior designer’s view – Val Clugston
24. Furniture fit for the future – Paul White
25. Conclusions – Les Watson

Research Methods in Information, 2nd edition

 1. Major research paradigms
2. Reviewing literature
3. Defining the research 
4. The research proposal
5. Sampling 
6. Research Data Management - Julie McLeod, Sue Childs and Elizabeth Lomas
7. Ethics in research
8. Case studies
9. Surveys
10. Experimental research
11. Usability testing
12. Ethnography
13. Delphi study
14. Action research 
15. Historical research 
16. Grounded theory: method or analysis? 
 17. Interviews
18. Questionnaires
19. Observation 
20. Diaries
21. Focus groups
22. Analysis of existing, externally created material - Andrew K.  Shenton
 23. Qualitative analysis 
24. Quantitative analysis
25. Presenting the research 

Dr Milena Dobreva is Senior Lecturer in the Department of Library Information and Archive Sciences at the University of Malta. She managed the DiSCmap project on user priorities in digitisation of special collections and coordinated the Europeana user and functionality study. 

Andy O'Dwyer has been with the BBC since 1986 applying technical solutions to the long term preservation of broadcast material. He has managed several European collaborative projects providing online access to parts of the BBC's newly digitized content. 

Pierluigi Feliciati is a Researcher in the University of Macerata, Italy.

Professor Gobinda Chowdhury BSc Hons, MSc, PhD, FCLIP is Professor in Information Science at iSchool@northumbria, and Head of the Department of Mathematics and Information Sciences at Northumbria University. Before joining Northumbria University he was a Professor and Director of the Centre for Information and Knowledge Management at the University of Technology Sydney, Australia. For over 25 years he has worked as an academic and researcher in information science in different parts of the world including Asia, Africa, Europe and Australia. For the past few years he has been actively involved in the iSchools activities. Professor Chowdhury has written or edited 15 books and over 150 research papers.

Sudatta Chowdhury is Lecturer in Information and Knowledge Management, University of Technology, Sydney.

Nigel Ford is Professor of Information Science at Sheffield University, and is currently Deputy Director of the Information School’s Centre for Information Literacy Research. He has taught information behaviour at undergraduate and Masters level for 30 years and is a leading researcher in the field, with an extensive publication record spanning journals and books.

Aaron Schmidt is Principal at INFLUX Library Users Experience Consulting

Amanda Etches is Head of Discovery and Access at University of Guelph Library.

Daniel G. Dorner is Senior Lecturer, at the School of Information Management, Victoria University of Wellington, New Zealand.

G E Gorman is Professor of Library and Information Management at the School of Information Management, Victoria University of Wellington, New Zealand.

Philip J Calvert is Senior Lecturer at the School of Information Management, Victoria University of Wellington, New Zealand.

Les Watson, well known for his work on the Saltire Centre, is now a freelance educational consultant on library, learning and IT issues. He has worked in education for 40 years as a teacher, lecturer, dean and pro-vice-chancellor and has managed libraries and information services in several organizations. He has considerable experience of library developments, creating, in addition to the Saltire Centre (2006), REAL@Caledonian (2001), tlc@bedford for Royal Holloway, University of London, (2008), and the Fountains refurbishment for York St John University (2011). He was lead consultant for the web resource Technology Rich Spaces for Learning in 2007 and has produced reports for the JISC and EU on aspects of learning, teaching and information technology (IT). He is a fellow of the RSA and Visiting Professor in Learning Environment Development at the University of Lincoln, UK. He can be contacted from his website

Dr Alison Jane Pickard is Head of Information and Communication Management and Director of Quality and Student Experience in the School of Computing, Engineering and Information Sciences at the University of Northumbria, where she is also Programme Leader for the new Professional Doctorate in Information Sciences. She teaches Research Methods in Information and Communication Management, Information Sciences, as well as other subject areas, and has project managed a number of JISC and AHRB research projects.


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