This directory is a handy on-volume discovery tool that will allow readers to locate rare book and special collections in the British Isles and has been fully updated since the second edition was published in 1997.
A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service.
If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. The book supports practitioners in developing an information needs analysis strategy and offers the necessary professional skills and techniques to do so.
Part of a three-volume cycle, this book presents a selection of key resources - accessible via the web and in print. Resources within the 12 groupings are divided between 100 generally recognizable subject fields, and then allocated to one of 13 standard resource categories. It is intended for LIS professionals, research workers and students.
Researchers rely on libraries to provide the information they need; equally, supporting research is a fundamental reason for libraries' existence. This book explores the relationship between libraries and researchers, focusing on developing and managing effective library services to support research.
Gives an overview of the necessary issues relating to information users and the usability of information services in the digital world, including user-centred design, and the characteristics and behaviour of information users. This book helps readers understand why information users and the usability of information services are important.
LCSH are increasingly seen as 'the' English language controlled vocabulary, despite their lack of a theoretical foundation, and their evident US bias. This title features topics including, background and history of LCSH; subject heading lists; structure and display in LCSH; form of entry; application of LCSH; document analysis; and, main headings.
Aims to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use communication techniques.
Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. This guide offers useful tips, warns of potential pitfalls, and spotlights typical queries and how to tackle them.
With the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. This text helps in understanding users of the services - the what, why, where, when, how and who.
CILIP: the Chartered Institute of Library and Information Professionals represents the largest professional body of librarians and information professionals in the UK. Designed to complement the CILIP website, this book puts vital data on the key organization for information professionals.
Suitable for those working with children and young people in schools, public libraries and at home, this title includes a general introduction covering useful information about education and the curriculum, and topics covering school subjects from science and maths to reading and literacy.
A directory that lists over 2000 libraries and other services in the United Kingdom, the Channel Islands, the Isle of Man and the Republic of Ireland, with contact names, addresses, telephone and fax numbers, e-mail addresses, and URLs.
This book offers information and insight on best practices for reference collection management, no matter what size, and shows why managing without a plan is a recipe for clutter and confusion. This highly practical guide will help librarians make better reference decisions.
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library and information science, covering recent books, monographs, periodicals and websites, and selected works of historical importance.